Customers faq’s

Most Common Questions

  • WHAT AREA DO YOU SERVE?
    We serve mostly the Northern Virginia area, including Fairfax, Loudoun, Fauquier, and Prince William counties; and also Clarke and Arlington counties. (Usually, properties within one-hour driving time.)
  • HOW LONG HAVE YOU BEEN IN BUSINESS?
    Since 1982—we are in our 35th year of designing and installing landscapes that cater to our customer's individual lifestyles and site requirements.
  • ARE YOU LANDSCAPE DESIGNERS OR LANDSCAPE ARCHITECTS?
    We are landscape designers. We design outdoor living areas taking into consideration site conditions that will affect drainage as well as plantings to compliment your home including areas of sun and shade, wind, privacy, care and upkeep, watering, and circulation around your property.
  • DO YOU ONLY DO DESIGN WORK?
    We are a design/build landscaping company—we design and install. We feel it is very important to work through an entire project with a customer so what is communicated at the initiation of the job is installed upon its completion. The design remains the property of Plant-A-Plant Landscaping Company throughout the project. Since it is presented to you on a flat piece of paper, and your property has its own natural features, some changes may need to be made as work progresses to accomplish your desires in connection with the property constraints. Although On-Site changes are usually required for grade adjustment and unique site conditions, the end goal is complete client satisfaction.
  • ARE HARDSCAPES INCLUDED IN YOUR DESIGNS?
    Must explain to you how all this mistaken idea denouncing pleasure praising pain born and we will give you a complete account of the system.
  • DO YOU GIVE FREE ESTIMATES?
    Our hardscape installations include walkways, patios, and driveways using pre-cast pavers, brick, or flagstone, as well as various types of retaining walls—they are all handsome and functional assets to your home and property.
  • DO YOU HAVE MAINTENANCE SERVICE?
    We offer a maintenance program. After installation, a great number of our clients opt for maintenance, either, monthly, bi-monthly, quarterly, or seasonally. Our services include the basic care to maintain a healthy landscape from spring clean-up, through the summer growing season, to tucking your plants in for the winter: pruning, applying fertilizer and/or pre-emergent, weeding, edging, mulching, and annual color rotation. Mowing grass is not included in our service.
  • WHAT OTHER SERVICES DO YOU PROVIDE?
    We can facilitate the installation of walkway lighting, irrigation systems, small to large water features and ponds (our new system is a customer's delight since it requires minimal maintenance). Also, we can do earthen ponds. Construction of Retention and Detention Ponds are part of services provided along with Periodic Maintenance of Facilities, as required.
  • DO YOU HAVE A RETAIL NURSERY?
    Although we grow seventy-five percent of the plant material, certified VIRGINIA'S FINEST, that is used in our landscaping installations, our nursery stock is especially maintained for these installations and is not sold retail. All of our customers, prior to the installation of their new landscaping design, are encouraged to have a second meeting with their designer at our nursery to tag the plant material of their choice. We invite you to call our office when you would like to visit with us. We usually set these appointments from 8:00 a.m. to 6:00 p.m., Monday through Friday.
  • HOW DO YOU DEAL WITH HOME OWNER'S ASSOCIATION (HOA) APPROVALS?
    All required designs will be submitted by Plant-A-Plant for the respective HOA Approvals. To date, Plant-A-Plant has never been denied HOA approval for any of their conceptual designs.
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